OYA THERAPY PRIVACY POLICY

Effective Date: JULY 6 2026

At Oya Therapy ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

You may choose to provide personal information when you:

  • Contact us through our website

  • Request a consultation

  • Submit an inquiry

  • Communicate with us by email

This information may include:

  • Name

  • Email address

  • Phone number

  • Any information you voluntarily provide in your message

Please do not submit confidential medical or mental health information through the website contact form or email unless specifically instructed to do so.

Information Collected Automatically

Like many websites, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referral source

  • Website usage data

This information helps us improve our website and user experience.

How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule consultations or appointments

  • Communicate regarding requested services

  • Improve our website and services

  • Maintain website security

  • Comply with applicable legal and professional obligations

We do not sell or rent your personal information.

Therapy Services

Submitting information through this website does not establish a therapist-client relationship.

A therapeutic relationship begins only after appropriate intake procedures have been completed and both parties have agreed to begin services.

HIPAA and Pennsylvania Privacy Laws

If you become a client of Oya Therapy, your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable Pennsylvania laws, and professional ethical standards.

Our Notice of Privacy Practices, provided during the intake process, explains how your health information may be used and disclosed.

Third-Party Services

We may use trusted third-party providers to operate portions of our website or practice, including:

  • TherapyNotes® Patient Portal

  • Website hosting providers

  • Email service providers

  • Website analytics services

These providers maintain their own privacy and security practices. We encourage you to review their privacy policies before providing personal information.

Cookies

Our website may use cookies or similar technologies to improve website performance and understand visitor interactions.

You can modify your browser settings to disable cookies, although doing so may affect certain website features.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information collected through our website from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

This website is intended for individuals age 18 and older. We do not knowingly collect personal information from children under 13 through this website.

Artificial Intelligence (AI) & Client Confidentiality

Oya Therapy is committed to protecting the privacy, confidentiality, and security of all client information. We comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), as well as the ethical standards governing licensed mental health professionals.

Oya Therapy does not use publicly available or non-HIPAA-compliant artificial intelligence (AI) tools to create, analyze, summarize, interpret, store, or process Protected Health Information (PHI) or other confidential client information. Client records, treatment notes, assessments, communications, and other confidential information are maintained using secure systems designed to safeguard client privacy.

Identifying client information will not be entered into AI platforms or services that are not authorized to securely handle Protected Health Information or that do not provide the contractual and legal protections required under applicable privacy laws.

Should Oya Therapy implement AI-assisted technologies in the future for administrative or clinical support, such technologies will only be used when they:

  • Comply with HIPAA and all applicable federal and state privacy laws;

  • Maintain appropriate administrative, technical, and physical safeguards to protect client information;

  • Include a Business Associate Agreement (BAA) or other required contractual protections, when applicable;

  • Are used in accordance with professional ethical standards and applicable laws; and

  • Are disclosed to clients when required by law or professional regulations.

Artificial intelligence is used, if at all, only to support administrative or operational functions and is never intended to replace the professional judgment, ethical responsibilities, or clinical decision-making of a licensed mental health professional. All clinical decisions, treatment planning, documentation, and therapeutic services remain the responsibility of your treating clinician.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective when posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at: info@oyatherapy.com. or (267) 225 - 0351